Our pieces are either made to order, in stock, or in production. If your selected design is in stock, we can dispatch it within a week. For made-to-order items, it typically takes around 4-6 weeks to craft the piece, depending on its complexity and availability of materials. We suggest contacting us at [Shah Diamonds' contact details] to confirm availability or if you have a specific timeline in mind.

Note: Production timelines may vary due to factors beyond our control. We will notify you promptly in case of delays.

Delivery times vary depending on your location, but we aim to deliver within 4-5 business days from dispatch. For select cities such as Mumbai, Delhi, Ahmedabad, and Bengaluru, delivery can be expected within 2-3 days. Once your order is shipped, we will send you an email with a tracking link.

Note: Delivery timelines may vary due to factors beyond our control. In such cases, we will notify you as soon as possible.

We use insured shipping carriers like Sequel Logistics for deliveries within India, ensuring your jewelry reaches you safely.

Yes, all our shipments are fully insured from the time they leave our store until they reach your doorstep.

Our website prices include shipping, handling, and applicable taxes within India. For international orders, shipping fees and potential duties may apply depending on the destination.

Yes, you can contact us at [Shah Diamonds' contact details] to update your shipping address. Please note that changing the shipping address might impact delivery times.

Once your order is dispatched, we will send you a confirmation email containing a tracking link. Simply click the link to monitor the progress of your shipment.

You can refer to our detailed [Sizing Chart] to find your perfect fit. If you need assistance, feel free to contact us via [Shah Diamonds' contact details], and we’ll help you measure your size accurately.

Absolutely! We offer customization options. Please email us at [Shah Diamonds' contact details] with your requests, and we’ll work with you to create a bespoke piece that reflects your vision.

Each of our pieces is handcrafted, making every item unique. Slight variations in color, weight, and dimensions may occur due to natural gemstones and craftsmanship. We strive to represent each design as accurately as possible through our website images.

Please visit our [Jewel Care] page for detailed instructions on how to maintain and protect your jewelry. If you have additional questions, feel free to contact us.

Our prices may be updated based on fluctuations in the cost of gold, diamonds, or gemstones. The price you see reflects current market conditions.

Yes, we have a boutique studio located in Ahmedabad. If you’re unable to visit in person, we can arrange additional photos or a video consultation to help you make your decision. Contact us at [Shah Diamonds' contact details] for more information.

We use only natural, ethically sourced gemstones in our designs. Some stones may have natural inclusions, which add to their unique character. For more details on our gemstone quality, you can reach out to us.

No, you can place an order as a guest. However, creating an account allows you to track your orders and view your purchase history conveniently.

Click on the “Forgot Password” link during login, and a reset link will be sent to your registered email.

Yes, we accept custom and personalization requests. For any special requirements, please contact us at [Shah Diamonds' contact details], and we’ll guide you through the process.

Yes, all of our diamond pieces come with in-store certification. IGI certification is available on request for an additional fee. Rest assured, all our pieces are stamped and backed by a quality guarantee.

You can refer to our [Sizing Guide] for detailed instructions. For additional assistance, feel free to contact us before placing your order.

If the size you ordered doesn’t fit, we can assist in resizing the piece. Please contact us to discuss the options, as resizing may involve additional charges.

We recommend using the method outlined in our [Sizing Guide], which involves placing a ring over a ruler for the most accurate result.

In the unlikely event of receiving a damaged piece, contact us within 24 hours with photos of the product. We’ll arrange for a pickup and work quickly to resolve the issue.

Yes, we offer repair services for damages caused by wear and tear. Please email us with photos, and our team will assist you with the next steps. Additional charges may apply.

While we follow a strict sizing process, resizing is possible in most cases. Contact us to discuss resizing options, as a new piece may need to be crafted in some cases.

We generally apply a 30% markdown on the value of returned pieces within three years of purchase. For older pieces, we consider the current gold value to arrive at a decision. Contact us for more details.